Updated and ImprovedAs of October 1, candidates can be certified for the new MOF version 4 material. MOF 4.0 now incorporates a new structure of service management functions (SMFs) in a single, complete IT lifecycle, consisting of three phases and one layer. The new version emphasizes outcomes, results and roles that are needed to synchronize IT with business goals and demands. Also the former Team Model has been modified as an SMF in the manage layer so that roles and accountabilities are taken into consideration throughout the lifecycle. The new MOF has been expanded to include issues of governance as well as an approach to service improvement which encourages community involvement.Target group MOF Foundation is aimed at professionals who operate IT Services and those who want to become involved in this discipline. The target group consists of operational staff and managers wishing to extend, after having obtained their Foundation Certificate in IT Service Management, their knowledge of IT Service Management with a more specific approach to Operations Management. An important part of this target group consists of operational staff wanting to combine their (technical) knowledge of products with an understanding of IT Service Management. After obtaining the Foundation Certificate in IT Service Management (ITIL® Foundation) the MOF Foundation Certificate offers them a logical choice for a more specific implementation of IT Service Management.
Modules EXIN develops the MOF examination for the following certificate: Foundation Certificate in Microsoft Operations Framework (MOF Foundation).PublicationsHelp Customers Save Money and Boost IT Service Reliability with MOF 4.0 (pdf) - published in the Microsoft newsletter, November 2008
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