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EXIN Exams, International certification for ITIL, ASL and DSDM standards

Updated ITIL books to be released in 2011

12.3.2010

The core ITIL books will be reviewed this year to include feedback and suggestions from the IT community. The general task of the review will be to correct errors, remove inconsistencies and improve clarity and structure. These updated ITIL publications are expected to become available in the first part of 2011.

ITIL: the same, just better
The Stationery Office (TSO), proprietor of ITIL, has confirmed that the content of the ITIL program will not change. “No new concepts or practices will be introduced, and no existing ones will be abandoned. Where new content is introduced, it will be for completeness, to redress an imbalance in the level of detail, or as part of restructuring for consistency,” as stated in the recently released document - Scope and Development Plan: ITIL V3 Update (pdf).

What’s changing?
There are 4 main goals for this literature update:

  1. Resolve errors and inconsistencies in texts and diagrams
  2. Improve the publications based on issues recorded in the change control log (clarity, consistency, correctness and completeness)
  3. Address suggestions for change made by the training community to make ITIL easier to teach
  4. Review the Service Strategy publication to ensure that the concepts are explained in the clearest, most concise and accessible way possible.

The impact is limited
Again, TSO emphasizes that this review will have no dramatic impact on secondary ITIL publications and products. Other books that have been published about ITIL will not be incorrect after the change. Neither is the official ITIL Qualification Scheme nor ITIL-based support applications expected to change because of the update. However, there are expected to be minor changes in the syllabuses and exams. In addition, translation glossaries and publications will need to be updated to be in line with the revised English version.

Time for another look
The last ITIL refresh took place in 2007. Since that time, the IT sector has had the opportunity to learn and incorporate ITIL V3 in their business practices. Over the past few years, the OGC has catalogued and monitored the feedback and criticisms. Based on this, the OGC believes that the community would be best served by updating the material, even though the basic needs of the market have not changed significantly.

For the exact details of the ITIL update, please refer to the Scope and Development Plan: ITIL V3 Update (pdf).

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