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EXIN Exams, International certification for ITIL, ASL and DSDM standards

Practitioner in IT Service Management, based on ITIL®

EXIN pass rates January - December 2006:

Passed (%)

Exam

73 Release & Control - Dutch
76 Release & Control - English
75 Release & Control - German
76 Release & Control - Spanish
63 Support & Restore - Dutch
67 Support & Restore - English
82 Support & Restore - German
100 Support & Restore - French
73 Support & Restore - Spanish
84 Incident Management/Service Desk - Dutch
82 Incident Management/Service Desk - English
96 Problem Management - Dutch
85 Problem Management - English
83 Configuration Management - Dutch
83 Configuration Management - English
84 Change Management - Dutch
73 Change Management - English
79 Service Level Management - Dutch
67 Service Level Management - English
75 Availability Management - Dutch
74 Availability Management - English
n/a Capacity Management - Dutch
74 Capacity Management - English
88 Financial Management - Dutch
73 Financial Management - English
79 Security Management - Dutch
100 Security Management - English

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